Fieldbit's augmented reality collaboration solution is designed to meet the rigorous demands of large-scale enterprise service organizations. These requirements include uncompromising security features, advanced user management and seamless integration with other enterprise systems.
To facilitate integration with back-office enterprise systems, Fieldbit offers APIs for seamless integration of Fieldbit tickets with FSM or CRM systems. This allows customers to use Fieldbit Hero without having to duplicate their existing service ticketing system.
Fieldbit's solution places the highest priority on security and data protection. All Fieldbit data transactions are encrypted with TLS 1.2 protocols and 256-bit keys. In addition, Fieldbit Hero Enterprise edition allows the system administrator to define password strategies, 2-factor authentication and timeout on hashed data links to provide the highest level of data protection.