Multi-Source Knowledge

Knowledge
Bank

Knowledge Bank
Knowledge Bank

Knowledge
Bank

Capture practical knowledge created during the service process and store it in a dedicated library easily searchable, editable and shareable for re-use

Guidance
Automation

Guidance Automation
Guidance Automation

Guidance
Automation

AR supported, step-by-step procedures walk technicians through each step of complex repair or maintenance

Subject Matter
Experts

Subject Matter Experts
Subject Matter Experts

Subject Matter
Experts

Engage subject matter experts with relevant expertise in a specialized job, task, or skill

IIoT Real-Time Data

New IIoT Real-Time
Data

IIoT Real-Time Data

New IIoT Real-Time
Data

Get real-time device stats and easily navigate and identify problems in a crowded, multi-asset environment without involving the control room

Enterprise Integration

Enterprise
Integration

Enterprise Integration

Enterprise
Integration

Full integration with back-office enterprise systems such as CRM, ERP, FSM, AMS, SCADA ensures a comprehensive view of the organization’s IT environment