Multi-Source Knowledge
Knowledge
Bank
Knowledge
Bank
Capture practical knowledge created during the service process and store it in a dedicated library easily searchable, editable and shareable for re-use
Guidance
Automation
Guidance
Automation
AR supported, step-by-step procedures walk technicians through each step of complex repair or maintenance
Subject Matter
Experts
Subject Matter
Experts
Engage subject matter experts with relevant expertise in a specialized job, task, or skill
New IIoT Real-Time
Data
New IIoT Real-Time
Data
Get real-time device stats and easily navigate and identify problems in a crowded, multi-asset environment without involving the control room
Enterprise
Integration
Enterprise
Integration
Full integration with back-office enterprise systems such as CRM, ERP, FSM, AMS, SCADA ensures a comprehensive view of the organization’s IT environment
