Ra’anana, Israel , December 12, 2018 – Fieldbit, a leading developer of a real-time augmented reality (AR) collaboration platform for field services, recently announced the launch of Fieldbit 5.0, the latest version of the company’s proprietary field service application that enables enterprises to create, capture and efficiently share knowledge across entire organizations using smart glasses and smartphones. The innovative redesign enhances technician productivity and performance via a user-friendly and intuitive interface capable of being deployed across the web and on Android and Apple iOS devices.
“Augmented reality capabilities are the core technology of the Fieldbit platform solution, and we continue to invest heavily in product innovation and providing a collaborative user experience for organizations seeking a systemized approach to process optimization and knowledge capture to ensure more first time fixes, less downtime and happier customers,” said Evyatar Meiron, Fieldbit CEO.
Fieldbit 5.0 offers unique implications for different operating systems. For Android, first-time users can expect an easy-to-use layout requiring no previous training to utilize. Additionally, the new software boasts integrated knowledge and ticketing systems to optimize the process of requesting real-time, interactive support. Apple iOS users can expect a new AR experience as well. Fieldbit 5.0’s new engine optimizes image recognition and simultaneous localization and mapping (SLAM) algorithms to create a new experience with AR annotations, which can now be viewed from various angles.
“Fieldbit continues to lead the industry in AR and video support for technicians making vital repairs or updates to equipment in the field. Whether repairing a pipeline in the Permian or installing 5G cellular networks, Fieldbit enables technicians to get the job done more quickly and easily by connecting them with the people and institutional knowledge they need,” added Meiron.
Regardless of the platform, these substantial updates greatly improve real-time experience, allowing support engineers to guide end users through problem resolution without expensive field visits, thus enhancing customer satisfaction and reducing service costs. In addition to regularly scheduled updates, Fieldbit is also working on new functionality to support expanded user needs, and the company expects to launch a new module in early 2019.
Founded in 2014, Fieldbit is a leading developer of real-time augmented reality collaboration solutions. Its enterprise class, cloud-based technology enables on-site service engineers to collaborate seamlessly with experts in the service center, and to receive all the know-how and guidance they need to solve issues quickly. Fieldbit increases remote resolution and first time fix rates, minimizing costly downtime and enhancing customer satisfaction. In 2017, Gartner named Recognized Fieldbit as “Cool Vendor” for enterprise wearable and immersive technologies. For more information or to schedule a demo, visit fieldbit.net.