Fieldbit provides an end-to-end, interactive field service collaboration platform for equipment manufacturers and users. Innovative software enables remote experts to send precise visual instructions to field technicians using real-time augmented reality, live video, messaging and voice. With full support for smart glasses (as well as mobile devices), Fieldbit's platform enables enterprises to create, capture, and share knowledge across the entire organization.
More first time fixes, less downtime, happier customers.
Increase in Remote Resolution Rate (RRR)
Improvement in First Time Fix (FTF) rates
Increase in service profitability
Reduction in on-the-job training times
Integrating Fieldbit with our Mobile Workforce Management suite provides field technicians with the innovative tools they need to complete their repair and service tasks more quickly and efficiently.
Our vision is to be at the forefront of technology so that we can optimize quality, costs and service for our customers. Fieldbit’s AR platform will enable us to provide our customers with the next generation in field service technology, for maximum machine uptime and productivity.
Fieldbit streamlines the maintenance of facilities for water production, delivery and quality and allows for faster problem diagnosis, reduced equipment downtime and expedited training of new technicians.
We believe that AR and smart glasses are set to play an ever-growing role in the maintenance and operation of complex equipment in industry, as well as for training field service teams. Working with Fieldbit will enable us to offer best-of-breed technologies to industry 4.0 companies.