Fieldbit provides an end-to-end, interactive field service collaboration platform for equipment manufacturers and users. Innovative software enables remote experts to send precise visual instructions to field technicians using real-time augmented reality, live video, messaging and voice. With full support for smart glasses (as well as mobile devices), Fieldbit's platform enables enterprises to create, capture, and share knowledge across the entire organization.
More first time fixes, less downtime, happier customers.
Increase in Remote Resolution Rate (RRR)
Improvement in First Time Fix (FTF) rates
Increase in service profitability
Reduction in on-the-job training times
Our vision is to be at the forefront of technology so that we can optimize quality, costs and service for our customers. Fieldbit’s AR platform will enable us to provide our customers with the next generation in field service technology, for maximum machine uptime and productivity.Uwe Rothaug, Managing Director at Kurtz GmbH
We are using augmented reality (AR) devices such as ‘smart glasses’ across BPX Energy. Technicians can use the anywhere in the business and they can then return AR-enabled instruction back to the technician – all while keeping their hands free. We are now using the mobile platform to troubleshoot equipment, conduct safety verifications and deliver remote training. This is helping increase productivity and contributing to improvements in the safety and efficiency of our operations.BP on Fieldbit technology, BP 2018 Annual Report
Integrating Fieldbit with our Mobile Workforce Management suite provides field technicians with the innovative tools they need to complete their repair and service tasks more quickly and efficiently.Israel Beniaminy, Senior VP ClickSoftware
Fieldbit streamlines the maintenance of facilities for water production, delivery and quality and allows for faster problem diagnosis, reduced equipment downtime and expedited training of new technicians.Yossi Yaacoby, Director of WaTech® Division, Mekorot
We believe that AR and smart glasses are set to play an ever-growing role in the maintenance and operation of complex equipment in industry, as well as for training field service teams. Working with Fieldbit will enable us to offer best-of-breed technologies to industry 4.0 companies.Peter Derks, Brand Director at Actemium NL
Epson Moverio BT-300