Value Creation

Fieldbit has been acquired by Help Lightning,
enabling more positive outcomes for our customers.

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Augmenting Your Field Services

Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive.

Creating Value for Machine Manufacturers and End Users

Improve remote resolution rate

Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs.

Boost First Time Fixes (FTF)

Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime.

Capture and share knowledge

All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.

Maximize your machine uptime

Higher machinery utilization boosts end-user business performance, hones manufacturers' competitive edge, and drives revenues from usage-based business models.

The numbers tell the whole story



Increase in Remote Resolution Rate (RRR)



Improvement in First Time Fix (FTF) rates



Increase in service profitability



Reduction in on-the-job training times

Trusted by


Data Security Compliance

Don’t take our word for it

Multi-device Support

Smart Glasses

RealWear HMT-1

Vuzix M300

Mobile & Web

Smartphones devices apple and android

Tablets devices apple and android

Web Browsers


Fieldbit comes to save the day!

Case Study

Empowering Xerox’s Field-Service Force with Augmented Reality

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Press Release
Fieldbit expands collaboration with BP to deploy smart glasses and Fieldbit Hero bh
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Press Release

Fieldbit Named Gartner Cool Vendor 2017

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Fieldbit comes to save the