Augment Your Field Services

Fieldbit provides an end-to-end, interactive field service collaboration platform for equipment manufacturers and users. Innovative software enables remote experts to send precise visual instructions to field technicians using real-time augmented reality, live video, messaging and voice. With full support for smart glasses (as well as mobile devices), Fieldbit's platform enables enterprises to create, capture, and share knowledge across the entire organization.

More first time fixes, less downtime, happier customers.

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Creating Value for Machine Manufacturers and End Users

Improve remote resolution rate

Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs.

Boost First Time Fixes (FTF)

Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime.

Capture and share knowledge

All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.

Maximize your machine uptime

Higher machinery utilization boosts end-user business performance, hones manufacturers' competitive edge, and drives revenues from usage-based business models.

The numbers tell the whole story

50%

50%

Increase in Remote Resolution Rate (RRR)

30%

30%

Improvement in First Time Fix (FTF) rates

20%

20%

Increase in service profitability

40%

40%

Reduction in on-the-job training times

Our Customers

Raster
Intel
kurtz
xerox

Don’t take our word for it

Multi-device Support

Smart Glasses

Epson Moverio BT-300

ODG R-7

Coming soon

Mobile & Web

Smartphones devices apple and android

Tablets devices apple and android

Web Browsers

Video

Fieldbit comes to save the day!

Press Release
Kurtz Streamlines Field Service for Particle Foam Machines with Fieldbit’s Augmented Reality Platform
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Case Study

Empowering Xerox’s Field-Service Force with Augmented Reality

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White Paper

Augmented Reality Delivers a New Standard of Service to Industrial Machinery Manufacturers

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