Do more now with
more know-how

Augmented reality multi-source knowledge
platform for enterprise field service

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Augmenting Your Field Services

Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive.

Creating Value for Machine Manufacturers and End Users

Improve remote resolution rate

Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs.

Boost First Time Fixes (FTF)

Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime.

Capture and share knowledge

All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.

Maximize your machine uptime

Higher machinery utilization boosts end-user business performance, hones manufacturers' competitive edge, and drives revenues from usage-based business models.

The numbers tell the whole story

50%

50%

Increase in Remote Resolution Rate (RRR)

30%

30%

Improvement in First Time Fix (FTF) rates

20%

20%

Increase in service profitability

40%

40%

Reduction in on-the-job training times

Trusted by

kurtz
Intel
DynamicMachine
xerox
xerox
Hazen
Intel
Intel
Sedona
kurtz
kurtz
PAC

Data Security Compliance

Don’t take our word for it

Multi-device Support

Smart Glasses

 

RealWear HMT-1

Vuzix M300

 

Mobile & Web

Smartphones devices apple and android

Tablets devices apple and android

Web Browsers

Video

Fieldbit comes to save the day!

Case Study

Empowering Xerox’s Field-Service Force with Augmented Reality

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Press Release
Fieldbit expands collaboration with BP to deploy smart glasses and Fieldbit Hero bh
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Press Release

Fieldbit Named Gartner Cool Vendor 2017

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Fieldbit comes to save the
day!